Customer Service

Shipping & Returns

Foothills Motorcycle Apparel wants you to be totally satisfied with your purchase, we offer you a 30 Day Return Guarantee. To ensure complete satisfaction with your purchase you may return it within 30 days from the date your order was received for any reason. Before returning an item, please follow the return instructions below: Before returning an item, please email us at  foothillsmotorcycleapparel@gmail.com to receive a Returned Material Account Number (RMA#). In your email please provide:
1.Your Invoice Number
2.FMA Number of the Product being returned
3.Your Full Name and Contact Information
4.Reason for return

Please note that we are unable to refund or exchange products that have been used and display visible signs of use.

When our warehouse has verified they have received your returned products, we will issue a cheque or credit to your credit card equalling the cost of the item. We cannot refund original shipping charges and shipping costs for returns and exchanges. We cannot accept C.O.D. returns. In the event that Foothills Motorcycle Apparel has shipped the incorrect item, we wiil pay for the return shipping charges and will issue a prepaid shipping label or return account # at no charge to our clientelle.

Please allow 10-14 business days from the time that we receive your returned product for the credit to be issued to your credit card. We will refund the credit as soon as we receive and process your return, we have been informed by the credit cards the return may take the extra time to show up on your credit card statement and Invoice.

In most cases, we try to ship your order as quickly as possible to ensure that you receive your products in a timely manner. We realize, however, that sometimes changes or cancellation of your order is necessary. This gives you approximately 24 hours from the time you placed your order, to make changes or to cancel. If you require changes to your order please contact us through at foothillsmotorcycleapparel@gmail.com or 888-851-0619 Refunds will be made through Paypal, please allow 10-14 business days to receive your refund

Privacy & Security
We do not sell, trade, borrow, or loan your information to any other Website or company.  Cookies will only be used to keep track of the products you place in your shopping cart. Customers who place an order with Foothills Motorcycle Apparel will have their contact information and shipping address stored in our database. Please note that your financial information (ie. Credit Card Number) is never stored in our database, making it impossible for anyone to gain unauthorized access to your sensitive financial information from our site. Our site contains links to other Websites and Foothills Motorcycle Apparel is not responsible for the privacy practices or content on these other sites.

Foothills Motorcycle Apparel gives customers the following options for requesting or removing their information from our database:
1. Email us at sales@foothillsmotorcycleapparel.com
2. Mail us a letter... Bay 6, 122 - 4 Avenue, Cochrane AB T4C 1L7
3. Or call us at 888-851-0619.
Payment, Pricing & Promotions
Foothills Motorcycle Apparel frequently offers special discount coupons to our customers. As a way to respect and pay homage to our Soldiers, we offer special discount to all Veteran and Serving Members of our Armed forces from Canada, the U.S., and Her Majesties British Forces.
Copyright Notice
All content contained within this site, are the exclusive property of Foothills Motorcycle Apparel, its affiliates or respective third parties, all rights reserved.